Think HR reps can't work outside internal procedures? Think again!

The U.S. 11th Circuit Court of Appeals (whose rulings apply to all Florida employers) recently issued a decision on a retaliation claim that provides an overview of whether an HR employee is engaging in protected activity under Title VII of the Civil Rights Act of 1964 and 42 U.S. Code when she encourages or solicits other employees to file a charge with the Equal Employment Opportunity Commission (EEOC) rather than handling their complaints through internal procedures.

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