Hitting a home run with arbitration

Many Red Sox fans here in Maine may have been celebrating an arbitrator's recent decision to uphold the suspension of New York Yankees slugger Alex Rodriguez, although the suspension was reduced slightly. At its heart, the A-Rod fiasco boils down to a dispute between an employer — Major League Baseball (MLB) — and one of its employees. The arbitrator's decision in this case contains some valuable lessons for employers dealing with challenging issues, in particular the crucial question of establishing credibility. Read More...